Purchases and Shippings
Do I need to be of legal age to make a purchase?
Yes, purchasing alcoholic beverages requires being of legal age (+18 years).
Can I modify or cancel an order?
Yes, if the order has not been shipped yet. We recommend contacting us immediately via cava@mestres.es or by calling +34 93 8910043, available Monday to Friday from 8:00 to 14:00.
What should I do if the shipment shows signs of damage?
Although our packaging is designed to protect the bottles during transport, if you notice signs of breakage upon receiving your order, please reject the delivery and contact us as soon as possible via cava@mestres.es or by calling +34 93 8910043, available Monday to Friday from 8:00 to 14:00.
Can I pick up my order somewhere?
Yes, if you schedule an appointment in advance, you can pick up your order directly at our winery located at Carrer Sant Pere, 22 – 08770 Sant Sadurní d’Anoia (Barcelona), during Monday to Friday from 08:00 to 14:00.
What are your delivery times?
Our delivery times are usually 2 to 5 business days within Spain (the peninsula).
What payment methods do you offer?
We accept payments by credit card (Visa or MasterCard) or by direct debit.